Terms and Conditions

Your use of this site is subject to your acceptance of the following Terms and Conditions. By proceeding to access and/or use this site and the information contained therein, you acknowledge and agree to these Terms and Conditions. If you do not agree to these Terms and Conditions of use, you are not authorised to access or use this website and you must exit from this website immediately.

Corporate Prepaid Gift Cards™ Limitations of Liability

Without limiting the operation of any other Terms and Conditions relating to the Corporate Prepaid Gift Cards and any of its products:

• We do not accept liability for any loss or damage arising from a late delivery.
• We do not accept liability for non-receipt of delivery if you provide us with incorrect delivery details.
• You agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancel an order.
• We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
• We reserve to right to decline your order.

Copyright and Intellectual Property

The copyright in this website belongs to Corporate Prepaid Cards Pty Ltd  ABN 25 092 828 772

This copyright and the trademarks and any other intellectual property rights belonging to third parties appearing in or arising from this website (together, the Intellectual Property) may not be used, copied or reproduced in any way without authorisation from the relevant owner. No licence is granted in respect of any use of any of the Intellectual Property. Unauthorised use of the Intellectual Property and of this website is strictly prohibited. The user agrees to indemnify GiftCardRegistry™ for any losses that it may suffer or claims to which it may be exposed as a result of unauthorised use of any Intellectual Property or any other information appearing on this website (which includes any such use by non-Australian residents).

Liability Disclaimer

Access to this website and use of any information contained on it, including the use of a credit card or other debit device, or creation of any liability or obligation in connection with the access to or use of the website is at the user's sole risk. In no event will GiftCardRegistry™ be liable to you or to any third party for any injury, loss, claim, damage, or any incidental or consequential damages (including but not limited to lost profits or savings) arising out of or in any way connected with the use of this website. We use 128 bit Secure Sockets Layer (SSL) encryption technology to securely transmit your personal information, including your credit card number, over the internet. By using this technology, it is our intention to protect your personal information. However, we cannot guarantee SSL provides 100% security. See our Privacy and Security policy for more information.

Jurisdiction

These Terms and Conditions (including the Privacy Policy) and your use of the GiftCardRegistry™ website will be governed by and construed in accordance with the laws of Australia, and you hereby submit to the jurisdiction of courts in NSW, Australia.

Changing These Terms and Conditions

We reserve the right to amend or change all or any part of the above Terms and Conditions.

Resolving Problems

If you have a problem with GiftCardRegistry™, please let us know by emailing info@giftcardregistry.com.au and we will try to resolve the problem quickly.  If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA.  AFCA provides fair and independent financial services complaint resolution that is free to consumer.

Webiste: www.afca.org.au

Email: info@fca.ogrg.au

Telephone: 1800 931 678 (free call)

Returns policy

GiftCardRegistry™ will not accept returned goods unless required under the Trade Practices Act 1974 (Cth).

Release and Indemnity

You agree to waive any and all claims that you now have or may have in the future against GiftCardRegistry™ and GiftCardRegistry™ associates which relate to or are incidental to any transaction.

You agree to indemnify and hold GiftCardRegistry™ harmless from and against any and all claims, loss or expense that may be incurred by GiftCardRegistry™ or GiftCardRegistry™ associates which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding. You further agree to indemnify and hold GiftCardRegistry™ and GiftCardRegistry™ associates harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any Intellectual property or other right of any person or entity.

Promotions and Competitions

Other Terms and Conditions not listed herein and applying to GiftCardRegistry™ promotions and competitions are incorporated into these Terms and Conditions. Unless expressly stated, to the extent that the other Terms and Conditions are compatible with the Terms and Conditions herein, the other Terms and Conditions will be in addition to the Terms and Conditions herein. To the extent that the other Terms and Conditions are incompatible with the Terms and Conditions herein, the other Terms and Conditions shall prevail. Should you object to any of these Terms and Conditions (including any subsequent amendments), you must immediately discontinue using this website.

Terms and Conditions for the use of Mastercard Prepaid Gift Cards

Agreeing to the Terms and Conditions

By signing the signature panel on the back of the card, or activating the card, or offering the card to a merchant in full or part payment for goods and/or services, you signify your acceptance of these Terms and Conditions.

Where the gift card may or may not be used

The card can be used in any store in Australia or overseas where a Mastercard prepaid card is accepted, provided the merchant can process it electronically. The card cannot be used for mail or telephone purchases, nor at ATMs.

Purchases using the card

You may offer your card in full or part payment for goods and services. You may make any number of purchases until the balance has dropped to zero.

If the purchase amount exceeds the balance, you must pay the excess using another payment method (e.g. cash, credit card) acceptable to the merchant. You must not use the card to make or attempt to make transactions that exceed the available balance.

No change will be given.

You cannot "stop payment" on any transaction after it has been completed. If you have a problem with the purchase or a dispute with the merchant, you must deal directly with the merchant.

All transactions (whether by you or someone else) are your responsibility, subject to these Terms and Conditions.

Checking your card's available balance and transaction history

You can check your card's available balance or view your transactions with the card at any time by visiting www.universalgiftcard.com.au.  You need to enter your card number, your four-digit authentication code and the CVV number on the back of the card to access your details.

Validity and expiry of the card.

For security reasons, your card must be activated before you can use it. To activate your card, please visit www.universalgiftcard.com.au within 3 months of receiving the card and enter the card number and the four digit authentication code as shown in the letter accompanying the card. Funds will be transferred to your card on the first business day after activation. If you fail to activate within 3 months, you need to ring 1300 354 632 and we will reactivate your account by sending you a new card free of charge. Cards have 12 months expiry except for cards issued to NSW, they have 36 months.

No top-ups. No cash advances. No refunds.

This is a single load card so you cannot top up the spending power on your card with additional funds. You cannot obtain a cash advance with your card or redeem your card for cash or return the card for a refund. The card is not linked to a bank account or similar account in your name. From the expiry, revocation or cancellation of the card, you have no right to the card's balance, and the issuer has no further liability to you regarding the balance. The issuer of the card, Heritage Bank Limited ABN 32 087 652 024 AFSL / ACL 240 984, deals with the balance according to its arrangements with Corporate Prepaid Cards Pty Ltd.

Authorised transactions. We can treat a transaction with a merchant accepting pre-paid Mastercard cards as authorised by you:

• if you present the card to pay for a purchase and sign a docket recording the purchase;
• when the card is used in conjunction with electronic equipment;
• when the card details are given in a way acceptable to the Issuer, such as via the internet.

Lost or stolen or damaged card

You should treat an activated card as if it were cash. If you lose the card, or if it is stolen, please phone 1800 174 239 immediately, so the card can be disabled.

We will not reimburse you for any transactions conducted by an unauthorised person prior to your informing us of the card's loss. You will be protected from any subsequent loss if you satisfy certain Conditions.

If the available balance on the lost, stolen or damaged card exceeds $15 at the time you phone, you may order a replacement card, for which a fee of $15 will be charged by deduction from the card's balance.

Foreign exchange fees

If your card is used for purchases in any currency other than Australian dollars or with any merchant located outside Australia, a foreign exchange fee applies.  This is equivalent to 3% of the Australian dollar amount of the transaction, calculated according to Visa's or Mastercard’s prevailing exchange rate.

To the extent permitted by law, we will not be liable to you for any loss or damage (whether direct or consequential), nor be in default under these Terms and Conditions for failure to observe or perform any of our obligations under these Terms and Conditions for any reason or cause. We accept no liability for any failure to authorise a purchase transaction (even if the balance exceeds the purchase amount at the time of the authorisation request) if such failure has resulted from the application of prudent risk management tools or if the terminal or system was not working properly. We may restrict or stop the use of a card if excessive use or other suspicious activities are noticed.

You will not be liable for losses resulting from unauthorised transactions where it is clear that you have not contributed to the loss.

You will not be liable for losses resulting from unauthorised transactions that are caused by the fraudulent or negligent conduct of:

• our staff or agents;
• companies involved in networking arrangements; or
• merchants who are linked to the electronic funds transfer system or of their agents or employees.

You will not be liable when unauthorised transactions:

• result from the use of the card before you have received the card
• are made with forged, faulty, expired or cancelled cards or identifiers (as applicable) when you were not responsible for this; or are the result of the same transaction being incorrectly debited more than once to the same available balance.

You will not be liable for unauthorised transactions unless you or the Cardholder concerned have unreasonably delayed notifying us of the loss, theft or Unauthorised Use of the Card.

Where we can prove that on the balance of probability you or a Cardholder contributed to the losses caused by an Unauthorised Transaction through your or a Cardholder's fraud, or by failing to comply with the Security Requirements, then you will be liable for the actual losses which occur before we are notified of the loss, theft or misuse of the Card or a breach of the Security Requirements.

However you will not be liable for any loss on any day, or in any period, exceeding any applicable transaction limit for that day or period and you will not be liable for loss in excess of the Available Balance of the Card.

Disclaimers

We are not liable:

• if we do not authorise a purchase transaction (even if the available balance immediately before the authorisation request exceeds the amount of the transaction);
• if circumstances beyond our control prevent a transaction;
• for any failure due to events outside our reasonable control;
• for any industrial dispute;
• for the way in which any refusal to accept the card is communicated;
• for any indirect, special or consequential losses;
• for any infringement by you of any currency laws in the country where the card is issued or used;
• in relation to any dispute between you and the supplier of any goods or services purchased with the card;
• if we take any action required by any government, federal or state law or regulation or court order; or
• for anything specifically excluded or limited elsewhere in these Terms and Conditions.

Our liability in any event will not exceed the amount of the available balance.

You are not liable for any loss caused by the failure of a system or equipment provided by any party to a shared electronic network to complete a transaction accepted by the system or equipment in accordance with your instructions. However, if you or the Cardholder concerned were aware, or should have been aware, that the system or equipment was unavailable or malfunctioning, our responsibility will be limited to (a) correcting any errors; and (b) refunding any charges or fees imposed as a result.

Although considerable effort is expended to make our web site and other operating communication channels available at all times, no warranty is given that these channels will be available and error-free every minute of every day. We accept no liability for the performance, safety or any other attribute of the goods and services purchased with the card. Any complaints about the goods or services purchased with the card should be addressed to the merchant from whom they were obtained.

Privacy and confidentiality

We are committed to adhering to the Australian Privacy Principles.

You agree that telephone calls to customer service may be recorded or monitored for quality control or security purposes.

Complaints

If you have a complaint or suggestion, please contact Corporate Prepaid Gift Cards at PO Box 177 Balmain NSW 2041 Australia or by email to info@giftcardregistry.com.au, and we will try to resolve a problem or adopt your suggestion promptly. If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA.  AFCA provides fair and independent financial services complaint resolution that is free to consumer.

Website: www.afca.org.au

Email: info@fca.ogrg.au

Telephone: 1800 931 678 (free call)

Communications

You agree that we may give written notices or other communications to you either by writing to you at your residential or postal address last known to us, or, if the notice or communication is not personal to you, by publishing a notice in a newspaper circulating nationally in Australia.

Changes to Terms and Conditions

We reserve the right to change the Terms and Conditions at any time.

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Frequently Asked Questions

How do I contact Corporate Prepaid Gift Cards?

By email address on info@giftcardregistry.com.au or call us on 1300 354 632.  Alternatively, you can write to:

Corporate Prepaid Cards

PO Box 177

Balmain NSW 2041

How do I set up a Corporate Prepaid Gift Cards?

Simply click on the ‘Start Your Registry Now’ link to begin the registry set-up. Complete the Corporate Prepaid Gift Cards form with all required details. Our friendly team will do the rest.  Your registry will be set up within 48 hours and you will receive by email the banking information and reference numbers to share with your guests, family and/or friends to contribute money to your registry.

What can I set-up a Corporate Prepaid Gift Cards for?

For any occasion like a wedding, engagements, baby showers, crowd funding purposes, charity, Bat and Bar Mitzvah’s – that you wish friends, family members or guests to contribute money to.

What information do I need to provide to set up a Corporate Prepaid Gift Cards?

We require the following details for you (and your partner if the registry is for a couple):

1.       Contact name

2.       Email and phone number

3.       Postal Address

4.       Your card selection

5.       The date you wish the register to close.

6.       Date you need your card by (allowing up to 10 days for delivery).

What details do I need to give to friends and family to contribute money to my Corporate Prepaid Gift Cards?

Once your registry application is processed, our Customer Support Team will provide you a link to your personalised registry page. Simply share this link with your guests, family and/or friends. They can access your site, contribute money to your registry and leave you a special message.

What fees do I get charged?

Corporate Prepaid Gift Cards is free to the registry owner/s.   Corporate Prepaid Gift Cards contributors will pay a small fee which includes a 2.5% credit card processing fee which covers the cost of credit card acceptance.  There is also a 5% administration fee which covers all of the costs associated with creating and processing the registry including administration, card production, compilation of messages from contributing guests, family and friends, weekly notifications, card loading, courier delivery and any personal assistance from our Support Team.

How long can I leave the registry open for?

You can leave your registry open until 10 days prior to you requiring your Gift Card.

How safe is using Corporate Prepaid Gift Cards?

Corporate Prepaid Gift Cards is owned by Zenith Payments.  We are a leading and trusted payments business who has been in the Prepaid Card business since 2005.   Contributors to your gift registry can securely contribute to your registry online using a credit card.  Funds are held until loaded on to your registry gift card/s upon your nominated closure date.

How do I get the money at the end of the registry?

At the date you specify, the registry will close. We will load the total value of your guest, family and friend contributions less the credit card processing and administration fees onto your new prepaid card/s per your selected card design. Your Gift Card/s will be sent to you by courier.

When do I get the registry Gift Card?

Within 10 days from the registry closure date.

Can I see at any time how much money has been added?

Of course, it’s part of the fun! Every Friday we will send you a breakdown of your total registry value, a summary of the contributions and messages from your friends and family.

I am interested in a Wedding Corporate Prepaid Gift Cards, how do I ensure the card doesn’t arrive whilst I am on my honeymoon?

As long as you close the registry 10 days prior to departing for your honeymoon, you will receive your card before you leave.

How will the card be delivered?

All cards are delivered by courier. You can track your card/s to the delivery address you provide.

Can I spend the card straight away?

For security purposes, your card/s need to be activated. When your card arrives, simply follow the instructions on the letter to ‘activate’ your card/s. Once activated you can start spending.

Where can I spend the card?

Anywhere worldwide and online at the 37 million retailers that accept Mastercard Prepaid Cards.  Cards cannot be spent in countries that are listed on the OFAC Sanctions list.

Why is a Corporate Prepaid Gift Cards better than a traditional gift registry?

Benefits of the Corporate Prepaid Gift Cards include:

·         The optimal gift.  You can get something you really want as your Gift Card can be spent almost anywhere.

·         Cashless wedding or event: removes the worry of lost or stolen gifts or needing to keep track of gifts on your special day.

·         Friends and family love that they are contributing to something you really want and not something they’ve chosen for you hoping you will like it.

·         Visibility of your gift.  You can see the value of your registry build and plan how and when you want to spend.

·         Corporate Prepaid Gift Cards makes organising ‘crowd’ or group funding easy! Perfect for charities, friends in hardship or for group presents where you are organising on behalf of friends or colleagues like bon voyage, farewell or retirements gifts.

How do I contribute money to a Corporate Prepaid Gift Cards?

The registry owner will share a unique payment link to you once their registry is set-up. You can contribute by accessing the link and following the prompts.

Can I leave a gift message when I contribute money?

Sure can.  When contributing to the registry you can leave a personalised message for your Gift Card recipient/s. You can remain anonymous if preferred or let the recipient/s know the gift contribution came from you. 

How much money can I contribute?

As much or as little as you like.

What payment methods can I use to contribute money to a registry?

Credit or debit cards. We accept VISA, Mastercard and AMEX cards.

How can my friends, family and guests pay?

Registry contribution payments can be made by Mastercard, Amex or Visa in Australian dollars only to the payment link provided after the registry is set-up

What are Prepaid Mastercard Gift Cards?

These are prepaid single-load cards, that can be used at any store where Mastercard is accepted and can be processed electronically. Ideal as a gift, a Prepaid Gift Card can be spent online or at 37 million stores anywhere in the world.

How are Prepaid Gift Cards activated?

Your Prepaid Gift Card must be activated within 6 months of receiving it or the card may be cancelled. Please visit www.universalgiftcard.com.au and enter the 16 digit card number, your 4 digit code which is enclosed in the letter you received with your card and the 3-digit CVV number on the back of your card.

Where can Prepaid Mastercard Gift Cards be used?

Gift Cards can be used in any store in Australia or overseas where Mastercard prepaid cards are accepted, provided the merchant can process it electronically. They can be used for full or part payment for goods and services. Any number of purchases can be made with the card until the balance has dropped to zero. If the purchase amount exceeds the balance, the user must pay the excess using another payment method.   No change will be given.  It cannot be used for purchases by mail or telephone.

Why might a proposed transaction using a Prepaid Card be declined?

There are several possibilities:

·         the amount of the purchase exceeds the available balance the card has expired

• the card has been reported lost or stolen or has been suspended
• a previous voided or interrupted transaction may have been authorised, and the reserved funds have not yet been released
• the signature panel on the back of the card has not been signed
• the signature on the purchase receipt does not match the signature on the back of the card

Are Prepaid Cards accepted at all stores?

Prepaid Gift Cards are accepted at 500,000 stores in Australia and 37 million stores overseas where Mastercard prepaid is accepted. However, a small number of merchants, even though they display the Mastercard logos, do not accept any prepaid / gift cards.

Can the card be used to get cash from an ATM?

No. Sorry this card cannot be used at an ATM.

Can Prepaid Gift Cards be reloaded with more spending power?

No.

If a merchant asks "Credit or Cheque or Savings?" what is the correct response?

Credit. Even though a prepaid card is not a credit card, we use credit card settlement processes. The card does not have a PIN. You will need to sign the docket to complete your purchase.

Do Prepaid Gift Cards have an expiry date?

Yes. Cards have a 36-month expiry for cards issued within NSW. All other states have a 12-month expiry.

Are there any fees for using the card or checking its balance or transactions?

There are no fees for using the card. The entire balance on the card is for the cardholder's use.

Visiting the web site www.universalgiftcard.com.au is free to check the card balance or transactions or for any other purpose.

How can the user check the balance or value left on the card?

The card user can check the card's available balance or view their transactions with the card at any time by visiting www.universalgiftcard.com.au or by phoning 1800 174 239. Merchants cannot do a balance enquiry through their point-of-sale system. Checking the card balance or transaction record online is free.

What if my Prepaid Gift Card is lost or stolen?

Phone 1800 174 239 (free) immediately to report a stolen card so we can stop any subsequent transactions from being authorised. If you have lost the card and think you will find it again you may take the precaution of suspending it by visiting www.universalgiftcard.com.au. Remember to unsuspend it after you find it.

If the balance on the card exceeds $15 at the time you report its loss, you may order a replacement card, which will be loaded with the balance of the lost/stolen/damaged card at the time its loss was reported, less an administration fee of $15.

What about security?

Like all payment cards, prepaid cards should be safeguarded, treated like cash. However Prepaid Mastercard and Visa Gift Cards are more secure than cash, because the cardholder's signature is required for a purchase. And if your card is lost or stolen, you can report its loss so it can be disabled and replaced, unlike many store cards.

More questions about Prepaid Mastercard Cards?

Please contact us by email: info@universalgiftcard.com.au

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Contacting Us

How do I contact GiftCardRegistry?

Our email address is info@giftcardregistry.com.au

Alternatively, you can write to:
Corporate Prepaid Cards
PO Box 177 
Balmain NSW 2041

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Privacy and Security

At GiftCardRegistry™, we are committed to protecting your privacy and complying with the Australian Privacy Principles. We maintain the privacy of your information using the latest and most sophisticated security technologies.

1. We respect your privacy

GiftCardRegistry respects your right to privacy and we adhere to the Australian Privacy Principles (APP). This policy sets out how we collect and manage your “personal information” which is information we hold that is identifiable with you.

2. What personal information we collect

We may collect the following types of personal information about you:

• name
• address
• email address
• phone numbers
• information about the gift cards you have ordered
• information from enquiries you have made via the Contact Us form or call centre
• other communications between us
• credit card information (only if and when you purchase gift cards)

3. How we collect personal information

We collect personal information in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide services to you. We may have collected personal information from you directly, or we may have received it from the purchaser of your gift card.

4. Use of personal information

We use personal information to produce and supply gift cards and associated services to you and others. We may also use it to improve our service and (unless you have told us not to) notify you of opportunities that we think you might be interested in.

We do not provide your information to third parties for purposes unrelated to the provision of gift cards and associated services. We may provide your information to

• processors who create and maintain the card accounts and provide call centre services
• card manufacturers who supply, encode and despatch the cards
• Australia Post or couriers who deliver the gift cards
• entities involved in the creation, hosting and maintenance of this and related websites
• entities in the Visa and Mastercard payment networks
• the Issuer of our cards

5. Disclosure of your personal information overseas

One of our processor’s operations are located overseas: in USA and India.

6. Security of your personal information

We take reasonable steps to protect your personal information – consistent with the APP. 

7. Access to your personal information

You can access and update your personal information by emailing us at

            info@universalgiftcard.com.au 

or by writing to

Corporate Prepaid Cards Pty Ltd

P.O. Box 177 Balmain NSW 2041.

We may charge a reasonable administration fee for this access.

8. Complaints about privacy

If you have any complaint about our privacy practices, please feel free to detail your complaint by emailing us at

info@universalgiftcard.com.au 

or by writing to

Corporate Prepaid Cards Pty Ltd

P.O. Box 177 Balmain NSW 2041.

We take complaints very seriously and will respond promptly.

9. Changes

Please be aware that we may change this Privacy Policy in the future. The current version is displayed on this website.

10. Website

When you visit our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site etc. This information is used in an aggregated manner to analyse how people use our site, so we can improve our service.

We use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience for people visiting our website.

Our site may have links to other websites not owned or controlled by us. We are not responsible for those websites or the consequences of you going to those websites.

Privacy Notification

The Australian Privacy Principles require us to notify you that:

• GiftCardRegistry is owned and operated by Corporate Prepaid Cards Pty Ltd  ABN 25 092 828 772 (UGC). UGC may be contacted by:

email    info@universalgiftcard.com.au

mail     PO Box 177 Balmain NSW 2041

• the entity or the person who purchased your card may have given us your name and address details and other information, which the Australian Privacy Principles define as “personal information” 

• the circumstance which led to us receiving that information is that the purchaser of your card wished to obtain from us and give you one or more gift cards or vouchers. We can provide contact details for that purchaser to you if required.

• the purposes for which this information has been provided may include:
• to open a prepaid card account
• to produce a prepaid card and despatch it to you
• to provide you with assistance in the use of your card – via website and call centre 

• therefore, the consequences of not providing this information are:
• to render the prepaid card account anonymous
• to prevent us from initiating delivery of the card to you by Australia Post or courier
• to frustrate our provision of customer service through the call centre

·         any personal information provided may be disclosed to:

• our processors who create and maintain the card accounts and provide call centre services. One of our processor’s operations are located overseas: in USA and India.
• our card manufacturers who supply, encode and despatch the cards
• Australia Post or couriers who deliver the gift cards
• entities involved in the creation, hosting and maintenance of relevant websites
• entities in VISA and Mastercard payment networks
• the Issuer of our cards

·         that in our Privacy Policy we state

• how you may access your personal information and seek to correct any inaccuracies in it
• how you may complain about an alleged breach by us of the Australian Privacy Principles, and how we will deal with such a complaint.

Unless you have told us otherwise, we may also use your personal information to send you monthly notices about special offers, new products, services, promotions, and other information. You may elect not to receive these offers and information at any time by unsubscribing on the site.

Ordering Securely Online

When you order online, we use a secure server that encrypts all your personal information to prevent unauthorised access to your information before it is sent to us. We do NOT store credit card details on our website.

Third Parties

We may use the services of agents, contractors or third party service providers for the purpose of providing administrative, telecommunication, computing or other services (including email promotions) in connection with the operation of GiftCardRegistry. These external service providers are under contractual agreement not to disclose information and to keep it confidential and secure.

We reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in, and use of, the GiftCardRegistry. We may provide aggregated data from these analyses to third parties. Although GiftCardRegistry™ may have links to other sites, we do not take any responsibility for their privacy policies and content.

Cookies

You should also be aware that non-personal information and data may be automatically collected through the standard operation of our Internet servers or through the use of Cookies. Cookies are small text files that are used to recognise repeat users, facilitate your ongoing access to and use of the site, allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising.

You should be aware that we cannot control the use of Cookies or the resulting information by third parties hosting data for us. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows the user to deny or accept the Cookie feature.

Changes to security/privacy policies

Our policy is intended to provide you with a safe and secure shopping experience. However since technology is changing so rapidly, we reserve the right to change, modify, add or remove portions of our Privacy and Security Policy at any time without prior notice. Please periodically review these Policies for changes.

Security

If you have any concerns about shopping over the internet, you'll be reassured by our triple lock credit card security guarantee. With three levels of protection, you can shop with absolute confidence.

• GiftCardRegistry™ has a physical presence and an established reputation.
• All personal and credit card details are encrypted so that no one can intercept or tamper with your information.
• We do not store any credit card details on our website, and we don't keep your payment details on our database any longer than required to complete your transaction.

Your information is as safe as when you're making regular, face-to-face or telephone payments using your credit card.

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Delivery

When will my purchase arrive?

Physical Gift Cards are normally despatched within 3 business days of your requested registry closure date Courier deliveries are typically overnight from the time of despatch though may be up to 7 days for remote areas.

International customers

GiftCardRegistry™ cannot accept orders from customers outside Australia.